The reply from Shapeways was not what I was expecting.
“James (Shapeways)
Aug 16, 16:28 CEST
Hello Jon
Thank you for reaching out to us! I'm glad you are interested in using Shapeways to bring your ideas to life.
Let me take a second to explain how our services work, so I can set the right expectation for you.
We are a company that exists through cooperation of independent designers and production teams to provide quick, reliable and quality 3D printing production services.
All of the models you see for sale on Shapeways.com are created and uploaded by independent designers. That means every design you see is owned by the users and not the company.
Where Shapeways comes in is the back end production and distribution services. This allows our users to upload files and run shops on our website, while we handle the heavy lifting of creating and shipping the models all over the world. We 3D Print everything on-demand, which means that every order is customized and personalized.
The fastest way to get a quote and create 3D printed products of your own is to upload a 3D digital design file to our website via
http://www.shapeways.com/createAs we charge by the material used and each material has slightly different pricing, we are not able to provide quotes via email.
Our software calculates the price per volume, and then gives you a price in each available material.
You can see our available materials here:
http://www.shapeways.com/materialsIf you need a 3D file, I recommend checking out our Design with Shapeways program.
Here you can connect with our team directly to find a solution for your 3D print needs, whether you have a 2D drawing/image, a 3D file, or just an idea and aren't sure where to start.
You can reach our Design team through this link:
https://design.shapeways.com/.
Click "Start a new project" and then choose a project category on the page that follows. Someone from our Design team will get back to you soon.
You can also work with our designers in our Community forum or use our Hire A Designer program to get someone with 3D design experience to create the model for you:
www.shapeways.com/forumwww.shapeways.com/hire/designerI hope this is a helpful start, but please let me know if you have any other questions or concerns. I'll be glad to follow up!
Best Regards
James
Senior Customer Service Agent - NYC”
Running that red block Charlie.