webenda wrote:Opening the computer case and pulling all cards out of the card rack.
Almost all of the computers today have everything contained on the motherboard. No cards to pull.
The only time I use the power button to shut down is if the computer is locked up or I see hard drive activity that should not be meaning something is trying to install that will be a problem.
For a couple of years there was a problem with fake anti-viruses. I used to get calls from friends saying the anti-virus said there were problems and needed to be fixed. The first question I asked was does the anti-virus want money to fix it. When the answer was yes I said I will be over to fix it.
I was using a mobile antispyware program on a USB drive. Start the computer in safe mode and access the usb drive and run the program to eliminate the malware. It was the only way to save the computer. The malware would not let you run anything you had installed on the computer. It would not let you install anything on the computer to fix it.